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      Transportation Services

      Getting to your medical appointments is easier with MTM. Book rides online, use the MTM Link app, or call to schedule, change, or cancel transportation.

      Call MTM Now Learn More
      Overview

      Reliable transportation when you need it.

      Non-emergency medical transportation is a covered benefit included with applicable Zing Health plans through MTM. Members can book rides online, use the MTM Link app, or call to schedule, change, or cancel rides.

      Included with your Medicare Advantage plan at no extra cost

      What’s Included

      Covered Services

      Door-to-Door Rides

      Transportation to covered healthcare appointments.

      Accessible Vehicles

      Wheelchair-accessible transportation when needed.

      Medical Transportation

      Support for dialysis, chemotherapy, rehabilitation and more.

      Ride Options

      Sedans, vans, rideshare and other approved transportation.

      Manage Your Ride

      Book, change or cancel rides online or in the app.

      Safe & Reliable

      Professional transportation you can count on.

      How It Works

      Scheduling your ride is simple

      1

      Schedule Your Ride

      Book rides online, use the MTM Link app, or call to schedule, change, or cancel rides.

      2

      Share Your Appointment

      Provide your pickup, destination and appointment time.

      3

      Receive Confirmation

      Your transportation details will be confirmed.

      4

      Go to Your Appointment

      Your driver will pick you up and get you there safely.

      Quick Facts

      Book a Ride

      Online, MTM Link App or Phone

      Advance Notice

      • Stretcher and ambulance requests require a 5-business-day notice.
      • Dialysis-eligible members may schedule rides up to 90 days in advance.

      Coverage

      Covered benefit with applicable plans

      Transportation

      Sedan • Van • Accessible

      FAQ

      Frequently Asked Questions

      Members can book rides online, use the MTM Link app, or call to schedule, change, or cancel rides. Schedule routine rides at least 48 hours in advance. Dialysis-eligible members may schedule rides up to 90 days in advance. Stretcher and ambulance requests require a 5-business-day notice.
      Transportation is a covered benefit included with applicable plans for approved healthcare visits.
      Caregivers may be allowed when medically necessary.
      Depending on your needs, MTM may provide sedans, vans, rideshare or wheelchair-accessible vehicles. Stretcher and ambulance requests require a 5-business-day notice.

      Ready to get started?

      Our team is here Monday–Friday, 8am–8pm. Give us a call and we will walk you through everything.

      1-855-698-0400