Items available for your specific plan, please visit the Zing Health Member Documents site page and input your state, county, plan name, and language, and reference the Mail Order Over-the-Counter Items Catalog OTC), Mail Order Food Catalog or a general listing of products available at retail locations.
Participating retailers where you can use your debit card, select Search for Food and OTC Merchant, or download the OTC & Food Merchant Directory for your state, and review locations available in your preferred location.
The benefits card can be used at participating merchants outside of the Zing coverage area.
Utilizing Your Card
MA Reimbursement Request Form. Claims, for eligible OTC and / or food purchases that were purchased via a form of payment other than the benefits card, can be submitted via the mobile app, through the member portal or by mail along with a completed MA Reimbursement Request Form.
Activation is done automatically, and your card is ready for use when you receive it in the mail.
IMPORTANT! When using your card, ensure to select the credit option at time of payment – you do not need to input a pin to complete the transaction.
Cards are automatically activated and ready for use upon receipt. Card balance can be checked by any of the following options Zing member resources:
Zing Health Benefit Card App (available on Apple and Google)
NOTE: Monthly and quarterly allowances (where applicable) will be loaded onto the debit card on the 1st of every period accordingly. The allowance does not roll over to the next benefit period.
Purchases can be made at many merchants including pharmacies, supermarkets, discount stores, etc.
and can also be used to order items for home delivery. Home delivery may be requested by calling Customer Service.
NOTE: The prepaid debit card can only be used to purchase eligible items and will apply towards your Plan’s appropriate benefit allowance.
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Zing Health is a Medicare Advantage HMO plan with a Medicare contract. Enrollment in Zing Health depends on contract renewal.
Zing Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Please contact our Customer Service Department for additional information.
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-946-4458 (TTY: 711)
Medicare beneficiaries may also enroll in Zing Health through the CMS Medicare Online Enrollment Center located at https://www.medicare.gov.
This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or copayments/co-insurance may change on January 1 of each year. You must continue to pay your Medicare Part B premium.
Out-of-network/non- contracted providers are under no obligation to treat Zing Health plan members, except in emergency situations.
Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.